Frequently Asked Questions

Because shipping logistics, permits, and live-animal availability can fluctuate, we do not process instant online payments. You submit an "Order Enquiry" through our checkout system. Our team will review the request, calculate the exact shipping and permit costs, and send you a formal invoice. We accept Bank Wire Transfers and select Cryptocurrencies for high-value international orders.

Yes. We possess the necessary export licenses to ship globally. However, international shipments are heavily dependent on your country's specific import laws and CITES regulations. The buyer is entirely responsible for securing the necessary import permits. For more details, see our Shipping Policy.

Absolutely. We work with an elite network of private breeders, zoos, and research institutions worldwide. If you are looking for a specific genetic line or an exceptionally rare species, please submit a Private Request.

We offer a strict 100% Live Arrival Guarantee, provided that someone is present to sign for the package on the first delivery attempt, or if it is picked up from the courier hub promptly. Claims must be made with photographic evidence within one hour of arrival. For full details, review our Terms & Conditions.

No. Absolutely not. Our lyophilized (freeze-dried) venoms are sold strictly for in-vitro laboratory research, antivenom production, and pharmaceutical development by qualified institutions. They are highly toxic biological hazards and are never to be consumed or used for in-vivo human trials outside of strictly regulated institutional protocols.

Venoms are lyophilized to ensure long-term stability and shipped in sealed, secure vials with secondary containment. While freeze-dried venom is stable during standard transit, it must be stored at -20°C (or colder, depending on the specific profile) upon arrival to maintain peptide integrity.