Privacy Policy

Last Updated: July 15, 2026

1. Information We Collect

At Teg Reptiles, we take your privacy seriously. We collect information that you provide directly to us when you submit an order enquiry, request a private species, or contact us. This may include:

• Your name or institution name.
• Email address and phone number.
• Shipping address and destination country.
• Details regarding specific scientific or genetic requirements.

Note: We do not collect or store sensitive payment information directly on our web servers, as all transactions are handled securely offline after an enquiry is processed.

2. How We Use Your Information

The data we collect is used strictly for the following operational purposes:

• To process your order enquiries and calculate specialized logistics.
• To secure necessary local and international transport permits (e.g., CITES).
• To communicate directly with you regarding availability, health status, and shipping updates.
• To send periodic newsletters (only if you have explicitly opted in).

3. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secured networks and is only accessible by a limited number of authorized administrators who are required to keep the information confidential. We utilize SSL (Secure Socket Layer) technology to encrypt data transmitted between your browser and our servers.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, this does not include trusted third parties who assist us in operating our business or servicing you, so long as those parties agree to keep this information confidential. These partners include:

• Specialized live-animal logistics carriers.
• Government and wildlife regulatory bodies requiring import/export documentation.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Cookies and Tracking

We use session cookies specifically to maintain your "Cart" state while you browse the catalog. These cookies are essential for the functionality of our enquiry system and do not track your browsing habits across other websites.

6. Your Consent

By using our site and submitting an enquiry, you consent to our privacy policy.

7. Contacting Us

If there are any questions regarding this privacy policy, you may contact our compliance team directly at info@tegreptiles.com.